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Contact Rockstar Games Support

If you need more help you can contact a technical support representative via email or phone.

For US Support
Phone: 1-866-405-5464
Email: usa@rockstarsupport.com

For Canadian Support
Phone: 1-800-269-5721
Email: canada@rockstarsupport.com

For UK Support
Phone: 08701 200060
Email: uk@rockstarsupport.com

In order to help you most effectively with any PC related questions we need you to attach your DxDiag and MSinfo when contacting us via email.

Here are instructions on how to do this.

To create the DxDiag.txt and MSinfo.txt, please do the following:
1.) Run DXDIAG.EXE from your Start menu (click Start, Run..., then type "dxdiag" and hit Enter)
2.) Click the "Save all Information" button, located at the bottom of the program window
3.) Save the file as "dxdiag.txt"
4.) Click the "More Help" tab
5.) Click the button marked "MSinfo..."
6.) Click on the "File" menu and choose "Export" (Do not use "save")
7.) Then save the file as a Text Document and name it "MSinfo.txt"
8.) If possible, please put these files in a .zip format and attach them to your email. (When inside of your email program there is usually a "Paperclip" button or icon which is the attachment option.)
Be sure to include a detailed description of the problem you are having and the text of any detailed error messages that appear.

It will also help us if you can send a screenshot of the error message along with the both text files.